Casino VIP Club
The Aldermeadow Partners VIP Club is a tiered membership structure designed for guests who treat the gaming floor as a destination rather than an afterthought. It serves regular players, out-of-town high-frequency visitors, and local Burnaby residents who want their loyalty meaningfully recognised. The programme is built on transparency - every point earned, every benefit unlocked, every upgrade triggered is tracked in real time through a dedicated member dashboard.
Tiered Points Architecture
Four membership tiers - Cedar, Cascade, Summit, and Ridgeline - each unlock progressively deeper floor privileges, with points accumulating across gaming, dining, and room bookings simultaneously.
Priority Table Reservations
VIP members bypass the general waitlist for all 28 live table positions during peak evening sessions, with confirmed seat holds available up to 72 hours in advance.
Dedicated VIP Lounge Access
A members-only lounge adjacent to the table game corridor provides a quieter environment with dedicated gaming concierge staff and real-time floor monitoring screens.
Complimentary Room Night Rewards
Summit and Ridgeline tier members earn one complimentary room night for every 15 qualifying gaming sessions - redeemable across any room category with no blackout dates.
Ridgeline Table Dining Credits
Monthly dining credits loaded directly to member accounts convert gaming activity into Ridgeline Table experiences - a structure that rewards the whole stay, not just the floor.
Ridgeline Tier Concierge Line
The property's top membership tier activates a direct phone line to a dedicated host who manages room upgrades, table holds, dining bookings, and ground transportation - one contact for everything.